tel. 0333 456 5040



New Home Warranty

A Protek new home warranty is designed for house builders and developers building or converting properties to sell.  It’s a new build warranty and insurance policy that provides 10 year cover for people purchasing a new home. It is designed to protect the investment against major structural defects and is a requirement for mortgage finance.

Protek is a Consumer Code For New Homes user, so consumers purchasing a new home from a Protek registered house builder do so in the knowledge that they are buying their new home with a lender approved new home warranty in place. Being Consumer Coded demonstrates adherence to  good customer service and a fair sales processes. To be eligible for the scheme, house builders and developers must apply to and be accepted for inclusion on the Protek register . This is a straightforward process, completely free and can be instigated online. 

Protek registered house builders provide their customers with class leading 10 year warranty cover













Choosing Protek to provide a new home warranty on your next development means you will be delivering your home buyers with a beautiful new home, inspected by our technical auditing team and backed by a comprehensive warranty with an ‘A’ rated insurer.

In addition, you will also be providing each home owner with consumer protection backed by the Consumer Code For New Homes.

  Protek is a Consumer Code For New Homes User. Consumer Code protection is important and demonstrates an undertaking to ensure that best practice is followed by the registered developers in respect of the marketing, selling and purchasing of new homes. It also sets expected standards for after sales customer care service. 

Benefits of the Protek New Home Warranty

FREE Registration

The registration process is completely free and it’s simple to apply.

The Building Period – Loss of deposit protection (where eligible)

If the developer does not commence work on the home as a consequence of incapacity due to ill health, death or the due to them ceasing to trade or fraud, the Underwriter will refund the deposit paid by the customer or complete the home. This provides increased peace of mind for home buyers for instance.

10 Years Cover

  • The home is covered for 10 years from the date of completion, with the developer taking responsibility for defects occurring in the first 2 years of cover. The new home warranty policy protects the home owner in the event the developer ceases to trade post completion.
  • Full risk transfer occurs in years 3 to 10
  • The Protek New Home Warranty is backed by very secure insurers with ‘A’ security ratings

Contaminated Land Cover

The new home warranty policy will indemnify the home owner in respect of remediation expenses incurred in treating or isolating or removing any substance from the policyholder’s land in a controlled manner in accordance with the requirements of any statutory notice.

Non-Compliance with Building regulations

  • Structure
  • Fire Safety
  • Site preparation and resistance to moisture
  • Hygiene
  • Drainage and waste disposal
  • Heat-producing appliances
  • Protection from falling, collision and impact
  • Glazing – safety in relation to impact opening and cleaning


  • additional costs and expenses cover
  • alternative accommodation
  • removal of debris
  • professional fees

For full details of our new home warranty cover, read the latest version of our New Home policy.


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Contact Us

Protek Group Limited,
Unit 2, Enterprise Way,
TN8 6HF.

Tel: 0333 456 5040