tel. 0333 456 5040



Choosing a new build house warranty provider

There are quite a few choices available to a builder or developer looking to provide a new build house warranty on their next newbuild or conversion development. Most will understand the importance of getting the warranty in place before works start and the benefit or incorporating building control into the service supplied.  However, when it comes to the finer details, it can be difficult to know exactly what’s required and what you should be looking out for when choosing you next warranty provider.

Refreshingly different approach to a new build house warranty

Protek is a new build house warranty provider and as such we focus on providing new home warranties for residential development projects. These can be new build or conversion. We are an experienced team with a track record in delivering the required product backed by excellent service at the crucial stages. We don’t get involved in education and training outside of our specialist area and follow a UK building regulation model, backed by design and workmanship auditing. We like to keep it as simple as possible – while delivering exactly what you need. We are a trading style of Lucas Fettes & Partners Limited an independently owned Lloyd’s insurance broker with nine office around the country. In addition to providing new build home warranty we are experienced in construction insurance and can help you in those areas too. Download construction services brochure here.

The new build house warranty product

We supply a 10 year structural warranty that has a recognised Consumer Code. It also has wide lender acceptance and is backed by a class leading A rated insurance provider that gives your final customer the long term security they are looking for when buying the home from you. The cover is generous and has been designed to deliver the cover required by your customer, to satisfy their lender.

Quotation support

We recognise that development projects are becoming less straight forward and subject to continuing challenges – not just in technical terms. You need to be able identify costs early but the warranty provider also has to appreciate that the project may alter prior to instruction. We understand that and work hard to enable delivery, rather than disable it. Protek hire experienced staff, who understand your business and provide the service you need from the outset.

Becoming Consumer Code registered

We will give you as much assistance as required to comply with the Consumer Code, which is becoming increasingly important to consumers and indeed their lenders. We can provide you with ‘TSI Assured’ reservation agreements for your customers as well as the training required to meet the requirements of the Consumer Code.

Build Support

Flags, site signage and homebuyer new home warranty leaflets are available for all registered new home warranty customers. Just drop your customer support team member a request. Our technical audit or building control service will inspect regularly and the results of the inspections will be reported to you during the build phase. We aim to keep you completely informed as to what needs to be inspected next and importantly what remains outstanding (if applicable). This helps us ensure that as you approach that all important completion, nothing gets in the way. We are on hand to help during this period in all circumstances.


We work hard to ensure each completion is a smooth as possible by providing you with the final certification quickly.

Post Completion

Once you’ve finished the project and carried out the handover we are on hand for the next 10 years to provide a high level of customer service to the end user. We will bench mark your registration and therefore the cost of your next project based on the historical experience of your previous development projects.



Contact Us

Protek Group Limited,
Unit 2, Enterprise Way,
TN8 6HF.

Tel: 0333 456 5040



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