PROTEK IS BACKED BY A-RATED INSURERS
An Insurance Backed Guarantee (IBG) gives customers added peace of mind by protecting the original guarantee issued by their installer or contractor. If that business were to cease trading, the IBG ensures the customer can still make a valid claim — even years later.
IBGs are commonly issued for terms of one to ten years and are a smart way to build trust, reduce risk, and meet client or lender requirements.
For contractors, an IBG is a clear sign of professionalism and quality. It demonstrates that your work is built to last — and backed by insurance, not just a promise.
It’s also a growing requirement. Building owners and lenders increasingly ask for IBGs as part of wider structural warranty conditions, especially on high-value or specialist work.
An Insurance Backed Guarantee is a policy that protects a contractor’s written guarantee, offering peace of mind to customers. If the contractor goes out of business, the IBG ensures that the original guarantee can still be honoured.
IBGs typically run for between one and ten years, depending on the agreement and the type of work involved.
Offering an IBG helps contractors stand out from competitors and demonstrates confidence in the quality of their work. It can also meet structural warranty or lender requirements.
Sometimes an IBG is stipulated by the building owner as part of a warranty provision, or requested by a lender to protect their financial interest.
Most works can be covered — as long as the contractor has issued a written guarantee. Common examples include piling, tanking, roofing, drainage, cladding, and damp proofing.
Yes, that’s exactly what the IBG is designed for. If the contractor is no longer in business, the insurance will respond under the terms of the original guarantee.
Can’t find the answer to your question? Visit our Frequently Asked Questions page.
Our flexible, lender-approved structural warranties help keep your build moving — backed by expert support from day one.
Protek Group Ltd is authorised and regulated by the Financial Conduct Authority. Protek Group Limited FCA Reg. No. 999394
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© Copyright 2025 by Protek Group Limited.
Protek Group Ltd is authorised and regulated by the Financial Conduct Authority. Protek Group Limited FCA Reg. No. 999394.
Protek Group Ltd registered office: First Floor, Marlbridge House, Enterprise Way, Edenbridge, Kent, TN8 6HF. Registered in England and Wales. Company Number 09616620.
THIS INFORMATION MAY BE CHECKED ON THE FCA'S REGISTER BY VISITING THEIR WEBSITE OR CONTACTING THEM ON 0845 6061234.
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Financial Ombudsman Service: Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows: The Financial Ombudsman Service Exchange Tower, London, E14 9SR | Tel: 0800 023 4567 or 0300 123 9 123 | www.financial-ombudsman.org.uk
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