Since October 2021, the FCA has required all manufacturers and co-manufacturers of general insurance products (excluding those classed as ‘large risks’) to complete an annual PROD assessment. In line with this, Protek has updated its processes to meet the product governance requirements — with a strong focus on delivering fair value to our customers.
Providing meaningful cover at a fair price has always been a priority for us. These governance updates simply formalise that commitment and make the process more transparent for our partners, customers and stakeholders.
On this page, you’ll find:
- Summaries of our most recent product governance reviews
- Details of our internal product approval process
- Target Market Statements (TMS)
- Evidence of how we assess whether a product provides fair value to customers
These reviews look at several key areas including:
- Product metrics and coverage
- Service delivery
- Pricing structures and premium finance
- Distribution channels
Fair Value Outcomes & Target Market Summaries
Below is a list of the products included in our governance assessments. You can access detailed information via the [links section].
Structural Warranty
- Protek Group – Starr International New Home LDI
- Protek Group – Starr International Commercial LDI
- Protek Group – Starr International Basic LDI
- Protek Group – AXA New Home Warranty LDI
- Protek Group – AXA New Home Warranty (Mixed Use) LDI
- Protek Group – AXA New Home Warranty (BTR) LDI
- Protek Group – QBE Self Build & Custom Build LDI
- Protek Group – QBE New Home LDI
- Protek Group – QBE Basic LDI
- Casualty & General Insurance Company (Europe) Limited – LDI Residential
- Casualty & General Insurance Company (Europe) Limited – LDI Commercial
Site Insurance
Insurance Backed Guarantee (IBG)